Notes from the work.https://henryjonathan.com/https://henryjonathan.com/writing/the-pin-factory-in-the-back-office/https://henryjonathan.com/writing/the-pin-factory-in-the-back-office/Administrative work was split into specialist roles for the same reason Adam Smith split pin-making. That reason is running out.Thu, 15 Oct 2026 00:00:00 GMT